Search

1. Are online search results without DGI's signature valid?

1. Are online search results without DGI's signature valid?

Yes, the online (e-Insolvency) search results is an official document and thus, valid.
2. Does online search provide receipt as proof of payment?

2. Does online search provide receipt as proof of payment?

A receipt will be generated when the payment transaction is successfully executed. Payers are advised to print the receipt as a proof that the payment transaction has been successfully executed.
3. How do I report a problem or send feedback?

3. How do I report a problem or send feedback?

Kindly email to This email address is being protected from spambots. You need JavaScript enabled to view it. document.getElementById('cloak346c2842d4e46f8306ab16e3df45ffb8').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' +...
4. Upon my successful payment, will I obtain the search result immediately?

4. Upon my successful payment, will I obtain the search result immediately?

Yes, search results can be obtained after the payment transaction has been successfully executed.
5. What should I do if I wrongly key in the information and the transaction appears successful?

5. What should I do if I wrongly key in the information and the transaction appears successful?

Upon successful transaction, you will still be able to see the 'Search Result' but with wrong result. In order to get a new search, you will have to make another fresh search enquiry with payment.
6. What should I do if my payment failed in midst of transaction?

6. What should I do if my payment failed in midst of transaction?

If your payment failed and you are not sure whether the payment amount has been deducted from your Debit account, PLEASE DO NOT proceed with another search or make a new search. You should always check your Debit Account transaction details first...
7. Who are eligible to make the search?

7. Who are eligible to make the search?

The search enquiry can be made by any individuals, legal firms, financial institutions etc.