Information Technology Division

FUNCTIONS

To plan, develop, and support the digital systems, infrastructure, and services that form the backbone of the Malaysian Department of Insolvency’s operations, ensuring the delivery of fast, secure, and reliable insolvency services.

The Division comprises of three units with the following core functions:

SYSTEM MONITORING UNIT

Develop and maintain the core application (INSIST) as well as departmental support applications.

Coordinating inter-departmental system integration and developing portals and multimedia.

Ensuring data security and information integrity through continuous application strengthening.

Provide technical support and training to users.

OPERATIONS AND TECHNICAL SUPPORT UNIT

Managing ICT assets, networks, and official email.

Processing applications for bankruptcy and company winding-up status searches.

Manage ICT security incidents and ensure compliance with the department’s ICT security policy.

Assisting customers at the inquiry counter and via other complaint channels.

PROJECT ADMINISTRATION AND MANAGEMENT UNIT

Formulating a 5-year ICT Strategic Master Plan (PSICT).

Developing ICT human capital through training, technology transfer, and knowledge-sharing sessions.

Coordinate, implement, and monitor the department’s ICT projects.